Effective Date: 11/5/2025

1. Introduction

These Terms and Conditions govern your use of Dhara Bangladesh’s e-commerce platform for food-related products and services. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

2. Account Registration

To access certain features of our services, you may be required to create an account. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to provide accurate, up-to-date information during registration and to promptly update it as needed.

3. Ordering and Payment

3.1. Order Placement: When you place an order through our platform, it constitutes an offer to purchase products or services. Dhara Bangladesh reserves the right to accept or decline your offer at its sole discretion.

3.2. Pricing and Payment: Product and service prices are listed on our website and may be changed at any time without prior notice. Payment must be made at the time of order. We accept a variety of secure payment methods. By submitting your payment details, you authorize us to charge the applicable amount.

3.3. Cancellation and Refunds: Orders may be subject to cancellation and refund in accordance with our Refund Policy, available on our website.

4. Delivery and Returns

4.1. Delivery: We strive to deliver your order based on the delivery option you choose, but delivery times may vary. Dhara Bangladesh does not guarantee specific delivery times.

4.2. Returns: For information on returns and exchanges, please review our Return Policy available on our platform.

5. Use of Our Services

You agree to use our services only for lawful purposes. You are strictly prohibited from using our platform to transmit any content that is harmful, abusive, fraudulent, or otherwise objectionable.

6. Intellectual Property

All content, trademarks, logos, and intellectual property on the Dhara Bangladesh platform remain the sole property of Dhara Bangladesh or its licensors and may not be copied, reproduced, or used without prior written consent.

7. Limitation of Liability

Dhara Bangladesh shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to loss of business, profits, or data.8. Termination

We reserve the right to suspend or terminate your access to our platform at any time, with or without cause or notice. Upon termination, your right to use our services will immediately end.

9. Privacy

Your use of our services is subject to our Privacy Policy. By using our platform, you consent to the collection, use, and disclosure of your personal data in accordance with that policy.

10. Changes to Terms and Conditions

Dhara Bangladesh reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website with the updated effective date. It is your responsibility to stay informed about updates.

11. Contact Us

If you have any questions about these Terms and Conditions, feel free to reach out:

Dhara Bangladesh
📞 Phone: 01748470540
📧 Email: admin@dharabangladesh.com 

Thank you for choosing Dhara Bangladesh. We are committed to serving you with fresh, reliable, and high-quality food products.