Privacy Policy
Effective Date: 11/5/2025

1. Introduction

At Dhara Bangladesh, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our e-commerce platform for purchasing food and related products. By accessing or using our services, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information
Your name, address, mobile number, email address, and payment details when you place an order or create an account.

2.2. Browsing & Usage Information
Details about your activity on our website, including pages viewed, items clicked, browser type, and device information.

2.3. Location Data
If you allow location services, we may collect your location to provide accurate delivery and regional services.

2.4. Log Data
Technical data such as your IP address, browser type, device operating system, and access times.

2.5. Cookies & Tracking Technologies
We use cookies and similar tools to enhance your experience, remember your preferences, and show relevant offers. You can control cookies through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

  • 3.1. To Process Orders: Handle your orders, payments, shipping, and delivery.

  • 3.2. To Provide Support: Respond to your questions or problems.

  • 3.3. To Send Updates: Notify you about your order status, new offers, or promotions.

  • 3.4. To Improve Our Services: Analyze user behavior to improve our website and customer experience.

  • 3.5. Legal Compliance: Meet legal and regulatory obligations.

4. Sharing Your Information

We may share your data in the following situations:

  • 4.1. With Trusted Partners: Such as payment gateways, delivery services, and customer support providers.

  • 4.2. Legal Requirements: When required by law, court order, or government authority.

  • 4.3. Business Changes: In the case of a merger, acquisition, or company restructuring.

5. Data Security

We use industry-standard security methods to protect your information from unauthorized access, misuse, or loss. However, no online system is 100% secure, so we encourage you to keep your account information confidential.

6. Your Choices

  • 6.1. Account Control: You can log in to update or delete your account details.

  • 6.2. Marketing Preferences: You can unsubscribe from promotional emails anytime.

  • 6.3. Cookie Settings: Adjust your cookie preferences in your browser settings.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

8. Policy Updates

We may update this policy when needed. Changes will be posted on our website with a revised effective date. We recommend checking this page regularly.

9. Contact Us

If you have any questions or concerns about your privacy, please contact:

Dhara Bangladesh
📞 Phone: 01748470540
📧 Email:admin@dharabangladesh.com
🌐 Website: www.dharabangladesh.com

Thank you for trusting Dhara Bangladesh. Your privacy matters to us.